RETURNS AND REFUNDS

SHOP WITH CONFIDENCE

At Meloraa, your satisfaction is our priority. We are committed to providing you with the highest quality products and a seamless shopping experience. If you are not completely satisfied with your purchase, we offer a simple and convenient return and exchange process. Please review our return and exchange policy below for full details and instructions.

Eligibility

3-Day Window
Original Tags Attached
Unworn & Unwashed

Easy Process

Online Portal
Prepaid Label
Quick Dispatch

Refunds

Refund
7-10 Biz Days
Final Sale Exclusions

SHIPPING & RETURNS

  • At MELORAA, we ensure your western wardrobe essentials reach you safely and on time.

    Order Dispatch

    • Orders placed before 9:00 AM are dispatched the same working day.
    • Orders placed after 9:00 AM, or on weekends and public holidays, are dispatched on the next working day.

    Estimated Delivery Time

    • Metro Cities: 3–5 working days
    • Other Locations: 4–7 working days

    Delivery timelines may vary slightly depending on your location and courier service.

    Order Tracking

    Once your order is shipped, you will receive a tracking link via email or SMS so you can monitor your delivery in real time.

    Taxes & Charges

    All product prices are inclusive of applicable taxes.
    No hidden charges will be added at checkout.

    Cash on Delivery (COD)

    • COD is available for orders up to ₹5,000.
    • Orders above ₹5,000 must be prepaid.
  • We want you to love your MELORAA purchase. If something isn’t right, we offer a simple return and exchange process.

    3-Day Return Window

    You may request a return or exchange within 3 days from the date of delivery.

    Requests made after 3 days cannot be processed.

  • To qualify for a return or exchange, the product must be:

    • Unused, unworn, and unwashed
    • In original condition
    • With all original tags attached
    • Returned in original packaging

    If your order included a complimentary item, it must also be returned.

    We reserve the right to reject returns that do not meet these conditions.